returns & exchanges

MANDALYNN will issue one return for all non-damaged, regular-priced items when received within 14 days of your order. 
MANDALYNN will issue an exchange or store credit for all non-damaged, regular-priced items when received within 30 days of your order. 
DOWNLOAD AND COMPLETE THE RETURN-AUTHORIZATION-FORM BELOW.  Please include this printed out with your return.  
Merchandise must be in its unworn, unwashed original condition with all original tags still attached inside the MANDALYNN pollybag.  Merchandise received after 14 days with no prior notification to Customer Support will be refused. Any items returned outside of the above mentioned policy are subject to a 10% restocking fee.
*Please note: ALL sale merchandise is sold as "Final Sale" and may NOT be returned or exchanged. This includes all items purchased with any discount code
To receive your pre-paid return label, head over to our return portal and fill out your order information.
*Please note: We provide Free Shipping for Returns & Exchanges within the United States.  For International Returns & Exchanges, it is the customer's responsibility to pay for shipping costs.  
MANDALYNN Gift Cards are not redeemable for cash and MANDALYNN is not responsible for lost or stolen gift cards. MANDALYNN Gift Cards are only redeemable at or events hosted by MANDALYNN. No exchanges or returns are accepted on altered goods or sale merchandise.